Message type: E = Error
Message class: /GSINS/TR_COM_MSG -
Message number: 003
Message text: Operation is cancelled by user
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/GSINS/TR_COM_MSG003 Operation is cancelled by user
typically indicates that a user has manually canceled an operation or transaction within the SAP system. This can occur in various contexts, such as during data entry, processing transactions, or executing reports.Causes:
- User Intervention: The most common cause is that the user intentionally canceled the operation, either by clicking a cancel button or closing the transaction window.
- Timeout: If a transaction takes too long to process, the user might cancel it out of frustration or due to a misunderstanding of the system's response time.
- System Performance Issues: Slow system performance or unresponsive screens can lead users to believe that the operation is stuck, prompting them to cancel.
- Error in Data Entry: Users may realize that they have entered incorrect data and choose to cancel the operation rather than correct it.
Solutions:
- Check User Actions: Confirm whether the cancellation was intentional. If it was, ensure that the user understands the implications of canceling the operation.
- Review System Performance: If the operation was canceled due to slow performance, investigate the system's performance metrics. This may involve checking server load, network issues, or database performance.
- Training and Documentation: Provide users with training on how to properly execute transactions and what to expect in terms of processing times. Clear documentation can help reduce unnecessary cancellations.
- Error Handling: Implement better error handling in the application to provide users with feedback on what is happening during long-running operations, which may reduce the likelihood of cancellations.
- Log Analysis: Check the system logs for any related errors or warnings that might provide insight into why the operation was canceled.
Related Information:
If the issue persists or if it is affecting multiple users, it may be beneficial to involve your SAP Basis team or technical support for further investigation.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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