/GSINS/NLGBA_MSG052 - Not possible to create import or export run because of lock issues

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 052

• Message text: Not possible to create import or export run because of lock issues

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG052 - Not possible to create import or export run because of lock issues ?

  The SAP error message /GSINS/NLGBA_MSG052 indicates that there are lock issues preventing the creation of an import or export run. This typically occurs in the context of the SAP Global Trade Services (GTS) module, which is used for managing international trade processes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Lock Entries: There are existing lock entries in the database that prevent the creation of new import or export runs. This can happen if another process is currently using the same data or if a previous process did not release its locks properly.
  Concurrent Processes: Multiple users or processes trying to access the same data simultaneously can lead to lock contention.
  System Configuration: Incorrect configuration settings in the GTS module or related components may also lead to locking issues.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for existing lock entries. Look for locks related to the relevant tables or objects that are causing the issue.
  If you find any unnecessary locks, you can delete them (ensure that you have the necessary authorizations and that it is safe to do so).
  
  
  
  Identify Running Processes:
  
  Use transaction code SM66 to monitor active processes in the system. Identify if there are any long-running processes that might be holding locks on the required data.
  
  
  
  Wait and Retry:
  
  If the lock is due to a legitimate process, you may need to wait for that process to complete and then retry creating the import or export run.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the GTS module to ensure that everything is set up correctly. This includes checking for any custom developments that might be affecting the locking behavior.
  
  
  
  System Restart:
  
  In some cases, a system restart may be necessary to clear any persistent locks that are not being released properly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM66 (for active processes), and ST22 (for dumps) to help diagnose issues.
  Documentation: Review the SAP GTS documentation for best practices on managing import and export runs, as well as handling locks.
  User Authorizations: Ensure that users have the appropriate authorizations to perform the actions they are attempting, as insufficient permissions can also lead to locking issues.
  
  By following these steps, you should be able to identify and resolve the locking issues causing the error message /GSINS/NLGBA_MSG052.