/GSINS/INSH_MSG338 - Recipient &1, ben.type &2: amount must not be negative

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 338

• Message text: Recipient &1, ben.type &2: amount must not be negative

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /GSINS/INSH_MSG338 - Recipient &1, ben.type &2: amount must not be negative ?

  The SAP error message /GSINS/INSH_MSG338 indicates that there is an issue with a financial transaction related to a recipient and a benefit type where the amount specified is negative. This typically occurs in the context of insurance or financial transactions where negative amounts are not allowed.
  Cause:
  
  Negative Amount Entry: The most common cause of this error is that a negative amount has been entered for a benefit type that does not permit it. This could happen due to data entry errors or incorrect calculations.
  Configuration Issues: There may be configuration settings in the system that do not allow negative amounts for certain benefit types or recipients.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the data that lead to negative amounts being recorded.
  
  Solution:
  
  Check Input Values: Review the transaction or entry that triggered the error. Ensure that the amount entered for the recipient and benefit type is positive.
  Review Configuration: Check the configuration settings for the benefit types in the SAP system. Ensure that the settings align with business rules regarding negative amounts.
  Data Validation: Implement validation checks in the data entry process to prevent negative amounts from being entered in the first place.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling financial transactions related to the error message.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to look at specific transaction codes related to insurance or financial entries in SAP.
  User Roles: Ensure that users entering data have the appropriate roles and permissions to avoid unauthorized changes that could lead to errors.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise from the changes made.
  
  By addressing the root cause of the negative amount entry and ensuring proper configuration and validation, you can resolve the error and prevent it from occurring in the future.