/GSINS/INSH_MSG320 - Recipient &1, Ben.type &2: enter both amount and percent

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 320

• Message text: Recipient &1, Ben.type &2: enter both amount and percent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /GSINS/INSH_MSG320 - Recipient &1, Ben.type &2: enter both amount and percent ?

  The SAP error message /GSINS/INSH_MSG320 typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance policies and their associated benefits. This error indicates that for a specific recipient (identified by &1) and benefit type (identified by &2), both an amount and a percentage need to be entered, but one or both of these values are missing.
  Cause:
  The error is triggered when:
  
  A recipient is assigned a benefit type that requires both an amount and a percentage to be specified.
  Either the amount or the percentage (or both) has not been entered in the system.
  
  Solution:
  To resolve this error, you should:
  
  Identify the Recipient and Benefit Type: Check the details of the recipient (&1) and the benefit type (&2) mentioned in the error message.
  Enter Required Values:
  
  Navigate to the relevant transaction or screen where the recipient's benefits are defined.
  Ensure that both the amount and the percentage fields are filled in correctly.
  
  
  Validation: After entering the required values, validate the entries to ensure that they meet any additional business rules or constraints that may apply.
  Save Changes: Once both values are entered, save the changes and check if the error persists.
  
  Related Information:
  
  Transaction Codes: Depending on your specific SAP setup, you may be using transaction codes like BP (Business Partner), INSH (Insurance), or others related to policy management.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling insurance-related transactions.
  User Roles: Ensure that you have the necessary permissions to make changes to the recipient and benefit type data.
  Consult with Colleagues: If you are unsure about the required values, consult with colleagues or a supervisor who is familiar with the insurance module and its requirements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.