/GSINS/INSH_MSG028 - PERNR missing for BP &3 assigned to claim &1, subclaim &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 028

• Message text: PERNR missing for BP &3 assigned to claim &1, subclaim &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /GSINS/INSH_MSG028 - PERNR missing for BP &3 assigned to claim &1, subclaim &2 ?

  The SAP error message /GSINS/INSH_MSG028 PERNR missing for BP &3 assigned to claim &1, subclaim &2 typically indicates that there is a missing personnel number (PERNR) for a business partner (BP) that is associated with a specific claim and subclaim in the SAP system. This error can occur in various SAP modules, particularly in insurance or claims management scenarios.
  Cause:
  
  Missing Personnel Number: The primary cause of this error is that the business partner (BP) referenced in the claim does not have an associated personnel number (PERNR) in the system.
  Data Inconsistency: There may be inconsistencies in the data where the BP is expected to have a PERNR but does not due to data entry errors or incomplete master data.
  Configuration Issues: There could be configuration issues in the system that prevent the proper assignment of personnel numbers to business partners.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data in SAP and verify if the BP assigned to the claim has a valid personnel number (PERNR).
  If the PERNR is missing, you will need to add it. This can typically be done in the transaction code BP (Business Partner) or through the relevant master data maintenance transaction.
  
  
  
  Update Claim Data:
  
  If the BP is correct but the PERNR is not applicable, you may need to update the claim or subclaim to reference a different BP that has a valid PERNR.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify other potential issues with business partner assignments or claims.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific module you are working with to understand the requirements for business partner and personnel number assignments.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance, S_ALR_87012086 for reports, or any specific transaction related to claims management in your SAP environment.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit business partner and claim data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.