Message type: E = Error
Message class: /GSINS/INSH_MSG -
Message number: 015
Message text: No record exists for claim &1 subclaim &2 and BP &3
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/GSINS/INSH_MSG015
indicates that there is no record found for a specific claim, subclaim, and business partner (BP) combination in the system. This error typically arises in the context of insurance or claims management within SAP, particularly when dealing with insurance claims processing.Cause:
- Missing Data: The claim, subclaim, or business partner may not exist in the database. This could be due to data entry errors, or the records may not have been created yet.
- Incorrect Input: The claim number, subclaim number, or business partner number entered may be incorrect or mistyped.
- Data Deletion: The records may have been deleted or archived, making them unavailable for retrieval.
- Authorization Issues: The user may not have the necessary permissions to view the claim or subclaim data.
- System Configuration: There may be issues with the configuration of the claims management module in SAP.
Solution:
- Verify Input: Double-check the claim number, subclaim number, and business partner number for accuracy. Ensure that there are no typographical errors.
- Check Data Existence: Use transaction codes like
SE16
orSE16N
to check the relevant database tables (e.g.,GSINS_CLAIM
,GSINS_SUBCLAIM
, etc.) to see if the records exist.- Review Authorizations: Ensure that the user has the necessary authorizations to access the claim data. This may involve checking roles and permissions in the SAP system.
- Consult with IT Support: If the records should exist but are not found, consult with your IT support team to check for any data integrity issues or system errors.
- Check Configuration: Review the configuration settings for the claims management module to ensure everything is set up correctly.
Related Information:
GSINS
for insurance claims processing.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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