Message type: E = Error
Message class: /GSINS/ER -
Message number: 023
Message text: Communication to SAP GUI with errors.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/GSINS/ER023 Communication to SAP GUI with errors
typically indicates that there is a communication issue between the SAP system and the SAP GUI (Graphical User Interface). This can occur due to various reasons, including network issues, configuration problems, or issues with the SAP GUI itself.Causes:
- Network Issues: Problems with the network connection can lead to communication errors. This could be due to unstable internet connections, firewalls, or VPN issues.
- SAP GUI Configuration: Incorrect settings in the SAP GUI configuration can lead to communication errors. This includes issues with the SAP GUI version or settings.
- SAP System Issues: The SAP system itself may have issues, such as being down for maintenance or experiencing performance problems.
- User Authorization: Lack of proper authorization for the user can also lead to communication errors.
- Version Compatibility: Using an outdated version of SAP GUI that is not compatible with the SAP backend system.
Solutions:
- Check Network Connection: Ensure that your network connection is stable. If you are using a VPN, try disconnecting and reconnecting.
- Restart SAP GUI: Close and reopen the SAP GUI to see if the issue resolves itself.
- Update SAP GUI: Make sure you are using the latest version of SAP GUI. If not, update it to the latest version compatible with your SAP system.
- Check SAP System Status: Verify if the SAP system is up and running. You can check with your system administrator or IT support.
- Review Configuration Settings: Check the configuration settings in the SAP GUI. Ensure that the connection parameters (like application server, instance number, etc.) are correct.
- User Authorization: Ensure that the user has the necessary authorizations to access the SAP system.
- Check SAP Notes: Look for any relevant SAP Notes or patches that might address known issues related to this error.
Related Information:
By following these steps, you should be able to diagnose and potentially resolve the communication error between the SAP GUI and the SAP system.
/GSINS/ER022 &1 customizing table for FI retraction is empty
What causes this issue? System Response The customizing table does not contain ...
/GSINS/ER021 Customer or Vendor item does not correspond to &1.
What causes this issue? Customer or Vendor item does not correspond to &1 i...
/GSINS/ER024 Function call in SAP GUI with errors.
Self-Explanatory Message Since SAP believes that this specific error message is ...
/GSINS/ER025 Problems with memory allocation on the presentation server.
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.