Message type: E = Error
Message class: GR - Report Writer
Message number: 912
Message text: Internal error occurred. Error message:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message GR912, which states "Internal error occurred," typically indicates that there is an unexpected issue within the SAP system that is not easily categorized. This error can arise from various underlying causes, including but not limited to:
Possible Causes:
- System Bugs: There may be a bug in the SAP software that is causing the internal error.
- Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
- Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
- Performance Issues: System performance problems, such as memory shortages or database locks, can lead to internal errors.
- Transport Issues: Problems during the transport of changes from one system to another can also cause internal errors.
Solutions:
- Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the GR912 error. SAP frequently releases patches and updates that may resolve known issues.
- Review System Logs: Check the system logs (transaction codes SM21 and ST22) for more detailed error messages that can provide insight into the cause of the internal error.
- Analyze Dump: If the error leads to a short dump, use transaction ST22 to analyze the dump. This can provide specific information about what caused the error.
- Check Configuration: Review the configuration settings related to the transaction or process that triggered the error. Ensure that all settings are correct and consistent.
- Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
- System Performance: Monitor system performance and resource usage. If necessary, optimize the system or increase resources.
- Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.
Related Information:
By following these steps, you should be able to diagnose and potentially resolve the GR912 internal error in your SAP system.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.