FZ375 - Customer & & does not exist for company code clearing

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 375

• Message text: Customer & & does not exist for company code clearing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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AnswerBot

• What is the cause and solution for SAP error message FZ375 - Customer & & does not exist for company code clearing ?

  The SAP error message FZ375 ("Customer & & does not exist for company code clearing") typically occurs when you are trying to perform a clearing operation for a customer account in a specific company code, but the system cannot find the customer account associated with that company code. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Master Data Missing: The customer account you are trying to clear does not exist in the customer master data for the specified company code.
  Incorrect Company Code: The company code you are using may not be the one associated with the customer account.
  Data Inconsistency: There may be inconsistencies in the data, such as the customer being marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer account in the specified company code.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., FD03 for display).
  Verify that the customer exists for the specified company code.
  If the customer does not exist, you may need to create it using transaction FD01 (create customer) or FD02 (change customer).
  
  
  
  Verify Company Code:
  
  Ensure that you are using the correct company code in your clearing transaction.
  Check if the customer is assigned to the correct company code.
  
  
  
  Review Customer Status:
  
  Check if the customer account is active. If it is marked as inactive or blocked, you may need to reactivate it.
  
  
  
  Authorization Check:
  
  Ensure that the user performing the transaction has the necessary authorizations to access the customer account in the specified company code.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data consistency issues in the customer master data.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create Customer
  FD02: Change Customer
  FD03: Display Customer
  FBL5N: Customer Line Item Display
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for customer account management and clearing processes.
  
  By following these steps, you should be able to identify and resolve the issue related to the FZ375 error message in SAP.