Message type: E = Error
Message class: /FTI/SERV_TECH_ERROR -
Message number: 049
Message text: no active Change Group for Customer Solution found in solution '&1'.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/FTI/SERV_TECH_ERROR049
indicates that there is no active Change Group for the specified Customer Solution in the system. This error typically arises in the context of SAP's Solution Manager or related applications where Change Management is involved.Cause:
- No Active Change Group: The primary cause of this error is that there is no active Change Group associated with the Customer Solution you are trying to work with. Change Groups are used to manage changes in a structured way, and if none are active, the system cannot proceed with the requested operation.
- Configuration Issues: There may be configuration issues in the Solution Manager or the specific Customer Solution setup that prevent the Change Group from being recognized.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the Change Groups.
- System Errors: There could be underlying system errors or inconsistencies in the database that are causing this issue.
Solution:
Check Change Groups:
- Navigate to the Change Management area in your SAP Solution Manager.
- Verify if there are any active Change Groups for the Customer Solution in question.
- If there are no active Change Groups, you may need to create one or activate an existing one.
Create/Activate Change Group:
- If you need to create a new Change Group, ensure that you follow the proper procedures to set it up.
- If an existing Change Group is inactive, you may need to activate it through the appropriate transaction codes or configuration settings.
Review Authorizations:
- Ensure that the user encountering the error has the necessary authorizations to access Change Groups and Customer Solutions.
- Check the roles and profiles assigned to the user.
Consult Documentation:
- Refer to SAP documentation or notes related to Change Management and Customer Solutions for any specific configurations or prerequisites that may be required.
System Check:
- If the issue persists, consider performing a system check or consulting with your SAP Basis team to ensure there are no underlying system issues.
SAP Support:
- If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about your configuration.
Related Information:
SOLMAN_WORKCENTER
, CRMD_ORDER
, or others related to Change Management.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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