Message type: E = Error
Message class: /FTI/INTERNAL_ERROR -
Message number: 045
Message text: Unexpected internal error. Please contact system administrator
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/FTI/INTERNAL_ERROR045 Unexpected internal error. Please contact system administrator
indicates that there is an unexpected internal error occurring within the SAP system, specifically related to the FTI (Full Text Indexing) functionality. This error can arise from various underlying issues, and resolving it typically requires a systematic approach.Possible Causes:
- Configuration Issues: Incorrect configuration settings in the FTI or related components.
- Database Issues: Problems with the database, such as corruption or connectivity issues.
- Software Bugs: There may be bugs in the SAP software or the specific version you are using.
- Resource Limitations: Insufficient system resources (memory, CPU, etc.) can lead to unexpected errors.
- Data Issues: Corrupted or inconsistent data in the FTI tables.
Solutions:
- Check System Logs: Review the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
- Reconfigure FTI: If there are configuration issues, recheck the settings for FTI and ensure they are correctly set up.
- Database Check: Perform a database consistency check and repair any issues found. You can use transaction codes like DB02 or DBACOCKPIT for monitoring.
- Update SAP: Ensure that your SAP system is up to date with the latest patches and support packages, as these may contain fixes for known bugs.
- Check System Resources: Monitor system performance and resource usage. If resources are low, consider optimizing or upgrading your hardware.
- Data Consistency: Check for data consistency in the FTI tables. You may need to run specific repair or consistency checks depending on the nature of the data.
- Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP support for further assistance. Provide them with detailed logs and error messages.
Related Information:
The /FTI/INTERNAL_ERROR045
error is a generic internal error that requires investigation to determine the specific cause. By following the steps outlined above, you can systematically troubleshoot the issue and work towards a resolution. If necessary, do not hesitate to reach out to SAP support for expert assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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