Message type: E = Error
Message class: /FTI/EXT_SRV_MAINT -
Message number: 023
Message text: Data is inconsistent.Please check Service & with Scope item &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/FTI/EXT_SRV_MAINT023 Data is inconsistent. Please check Service & with Scope item &
typically indicates that there is an inconsistency in the data related to a service and its associated scope item in the SAP system. This error is often encountered in the context of SAP S/4HANA, particularly when dealing with external services or integration scenarios.Causes:
- Data Inconsistency: The service data may not match the expected format or values defined in the system. This could be due to missing or incorrect entries in the service master data or scope item configuration.
- Configuration Issues: The scope item may not be properly configured or may not align with the service being referenced.
- Missing Dependencies: There may be missing dependencies or prerequisites that need to be fulfilled for the service to function correctly.
- Transport Issues: If the system has recently undergone a transport of changes, there may be inconsistencies introduced during the transport process.
Solutions:
Check Service and Scope Item Configuration:
- Navigate to the service configuration in the SAP system and verify that all required fields are filled out correctly.
- Ensure that the scope item is correctly defined and that it corresponds to the service in question.
Validate Data Entries:
- Review the entries in the service master data and ensure that they are complete and accurate.
- Look for any missing or incorrect data that could lead to inconsistencies.
Review Dependencies:
- Check if there are any dependencies or prerequisites that need to be met for the service to be valid.
- Ensure that all related configurations are in place.
Consult Documentation:
- Refer to SAP documentation or notes related to the specific service and scope item for any known issues or additional configuration steps.
Debugging:
- If you have access to debugging tools, you can trace the execution to identify where the inconsistency is occurring.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
Related Information:
By following these steps, you should be able to identify and resolve the inconsistency causing the error message.
/FTI/EXT_SRV_MAINT022 Please Maintain Scope item for Service &
Self-Explanatory Message Since SAP believes that this specific error message is ...
/FTI/EXT_SRV_MAINT021 Data not saved.Service & already exists
Self-Explanatory Message Since SAP believes that this specific error message is ...
/FTI/EXT_SRV_MAINT024 Please change existing config. for Service &
Self-Explanatory Message Since SAP believes that this specific error message is ...
/FTI/EXT_SRV_MAINT025 No values found
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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