Message type: E = Error
Message class: FQ - Payment Requests and Payment Program
Message number: 369
Message text: Reject request & &: error & & occurs during the release
The checks for releasing requests in the Workflow were not successful.
Error <(>&<)>V1& <(>&<)>V2& occurred.
A release is not possible.
Reject the request so that it is returned to the person who created it.
They can then change it accordingly.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message FQ369 typically indicates that there is an issue with the release of a document, such as a purchase order or a contract, in the SAP system. The error message format usually includes specific details about the error, such as the document number and the reason for the rejection.
Cause:
The error can occur due to several reasons, including but not limited to:
- Missing or Incorrect Data: Required fields may be missing or contain incorrect data, which prevents the document from being released.
- Authorization Issues: The user may not have the necessary authorizations to release the document.
- Status of the Document: The document may be in a status that does not allow it to be released (e.g., already released, blocked, etc.).
- Configuration Issues: There may be configuration settings in the SAP system that are preventing the release.
- Dependencies on Other Documents: The document may depend on other documents that are not in the correct status.
Solution:
To resolve the FQ369 error, you can take the following steps:
- Check Document Data: Review the document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
- Review Authorizations: Ensure that the user attempting to release the document has the necessary authorizations. You may need to consult with your SAP security team.
- Check Document Status: Verify the status of the document. If it is already released or blocked, you may need to take appropriate actions to change its status.
- Consult Configuration: If you suspect a configuration issue, consult with your SAP configuration team to ensure that the settings are correct for the document type you are working with.
- Check Dependencies: If the document is dependent on other documents, ensure that those documents are in the correct status and are released.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP documentation for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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