FF728 - Tax data was deleted; enter again

SAP Error Message - Details

• Message type: E = Error

• Message class: FF - FI Function Module Messages

• Message number: 728

• Message text: Tax data was deleted; enter again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FF728 - Tax data was deleted; enter again ?

  The SAP error message FF728, which states "Tax data was deleted; enter again," typically occurs in the context of financial transactions, particularly when dealing with tax-related entries in the SAP system. This error indicates that the tax data associated with a financial document has been removed or is missing, which prevents the transaction from being processed correctly.
  Causes:
  
  Manual Deletion: The tax data may have been manually deleted or not entered correctly during the transaction process.
  Configuration Issues: There may be issues with the configuration of tax codes or tax calculation settings in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that lead to the tax data being unavailable.
  Document Changes: If a document has been changed after tax data was initially entered, it may lead to the deletion of tax data.
  System Errors: Occasionally, system errors or bugs can lead to unexpected behavior, including the deletion of tax data.
  
  Solutions:
  
  Re-enter Tax Data: The immediate solution is to re-enter the tax data for the transaction. Ensure that the correct tax codes and amounts are used.
  Check Configuration: Review the tax configuration settings in the SAP system to ensure that they are set up correctly. This includes checking tax codes, tax calculation procedures, and related settings.
  Review Document Changes: If the document has been modified, check the changes made and ensure that the tax data is re-entered as needed.
  Data Consistency Check: Perform a consistency check on the master data and transaction data to identify any discrepancies that may be causing the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), or others where tax data is relevant.
  Tax Configuration: Understanding the configuration of tax codes in the SAP system can help prevent similar issues in the future.
  User Training: Ensure that users are trained on the importance of entering tax data correctly and the implications of deleting or modifying it.
  
  By addressing the root cause of the error and ensuring proper data entry and configuration, you can resolve the FF728 error and prevent it from occurring in the future.