FDM_AR022 - Item &2 was assigned to dispute case &1

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDM_AR - Dispute Management (Process Integration)

  • Message number: 022

  • Message text: Item &2 was assigned to dispute case &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message FDM_AR022 - Item &2 was assigned to dispute case &1 ?

    The SAP error message FDM_AR022 indicates that an item (in this case, identified by &2) has been assigned to a dispute case (identified by &1). This error typically arises in the context of Accounts Receivable and Dispute Management within SAP, where certain items cannot be processed or modified because they are currently linked to an active dispute case.

    Cause:

    1. Active Dispute Case: The item is currently under dispute, meaning it cannot be processed in the usual manner (e.g., payment processing, adjustments).
    2. System Configuration: There may be specific configurations in the SAP system that prevent changes to items associated with dispute cases.
    3. User Permissions: The user may not have the necessary permissions to modify or process items that are linked to dispute cases.

    Solution:

    1. Review Dispute Case: Check the status of the dispute case associated with the item. If the dispute has been resolved, you may need to close or update the dispute case before proceeding with the item.
    2. Unassign Item: If appropriate, unassign the item from the dispute case if it is no longer relevant to the dispute. This may require specific permissions or roles within the SAP system.
    3. Consult with Dispute Management Team: If you are unsure about the status of the dispute or how to proceed, consult with the team responsible for dispute management within your organization.
    4. Check User Permissions: Ensure that you have the necessary permissions to perform actions on items linked to dispute cases. If not, contact your system administrator to request the appropriate access.
    5. System Configuration Review: If the issue persists, it may be necessary to review the system configuration related to dispute management to ensure it aligns with your business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes and FBL5N for displaying customer line items.
    • Documentation: Refer to SAP documentation or help resources for detailed information on dispute management processes and error handling.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide patches related to dispute management and error messages.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support for further assistance.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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