Message type: E = Error
Message class: /EACC/DMM -
Message number: 011
Message text: Communication problem with BW system &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/EACC/DMM011 Communication problem with BW system &1
typically indicates that there is a communication issue between the SAP system (often an ERP system) and the SAP BW (Business Warehouse) system. This can occur due to various reasons, including network issues, configuration problems, or system downtime.Causes:
- Network Issues: There may be network connectivity problems between the systems.
- Configuration Errors: Incorrect settings in the RFC (Remote Function Call) destination or in the BW system configuration.
- System Downtime: The BW system may be down for maintenance or experiencing issues.
- Authorization Issues: The user may not have the necessary authorizations to access the BW system.
- Firewall Restrictions: Firewalls may be blocking the communication between the systems.
- Incorrect BW System Name: The system name specified in the error message may be incorrect or not reachable.
Solutions:
Check Network Connectivity:
- Ensure that both systems can communicate over the network. You can use tools like
ping
ortraceroute
to check connectivity.Verify RFC Destination:
- Go to transaction
SM59
in the SAP GUI and check the RFC destination settings for the BW system. Ensure that the connection type is correct and that the target system is reachable.Check System Status:
- Verify that the BW system is up and running. You can check the system status in the SAP GUI or through system monitoring tools.
Review Authorizations:
- Ensure that the user has the necessary authorizations to access the BW system. Check roles and profiles assigned to the user.
Firewall Configuration:
- If there are firewalls between the systems, ensure that the necessary ports are open for communication.
Correct System Name:
- Double-check the system name in the error message to ensure it matches the actual BW system name.
Check Logs:
- Review the system logs (transaction
SM21
) and the application logs (transactionSLG1
) for any additional error messages that may provide more context.Consult Basis Team:
- If the issue persists, consult your SAP Basis team for further investigation, as they may have access to more detailed logs and system configurations.
Related Information:
By following these steps, you should be able to identify and resolve the communication problem between the SAP system and the BW system.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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