EA704 - The passed IDoc control records are empty (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 704

• Message text: The passed IDoc control records are empty (internal error)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message EA704 - The passed IDoc control records are empty (internal error) ?

  The SAP error message EA704, which states "The passed IDoc control records are empty (internal error)," typically indicates that there is an issue with the IDoc (Intermediate Document) processing in SAP. This error can occur during the transmission or processing of IDocs, and it suggests that the system is attempting to process IDocs but is not receiving the necessary control records.
  Causes:
  
  Empty Control Records: The IDoc control records are not being populated correctly, which can happen due to issues in the data extraction or generation process.
  Incorrect IDoc Configuration: There may be a misconfiguration in the IDoc type or message type that is being used.
  Data Transfer Issues: Problems in the data transfer process, such as network issues or incorrect settings in the communication layer, can lead to empty control records.
  Programmatic Errors: If a custom program or function module is being used to generate or send IDocs, there may be bugs or logical errors in the code.
  Authorization Issues: Lack of proper authorizations for the user or system trying to process the IDoc can also lead to this error.
  
  Solutions:
  
  Check IDoc Generation: Ensure that the IDoc is being generated correctly. You can use transaction WE02 or WE05 to monitor IDocs and check their status.
  Review Configuration: Verify the configuration settings for the IDoc type and message type in transaction WE20. Ensure that the partner profiles are set up correctly.
  Debug Custom Code: If a custom program is involved, debug the code to ensure that the control records are being populated correctly before sending the IDoc.
  Check for Data Issues: Ensure that the data being sent is valid and complete. Sometimes, missing or incorrect data can lead to issues in IDoc processing.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Test with Sample Data: If possible, try sending a test IDoc with known good data to see if the issue persists. This can help isolate whether the problem is with the data or the configuration.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  IDoc Monitoring: Use transactions WE02 and WE05 to monitor IDocs and check their status.
  IDoc Configuration: Transaction WE20 is used for partner profile configuration, which is crucial for IDoc processing.
  Error Logs: Transaction SLG1 can be used to view application logs for more detailed error messages.
  SAP Community: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.