/DSD/HH164 - Visit list missing or inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 164

• Message text: Visit list missing or inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /DSD/HH164 - Visit list missing or inactive ?

  The SAP error message /DSD/HH164 Visit list missing or inactive typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the system is unable to find a valid visit list for the transaction you are trying to execute. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Visit List: The visit list for the specified date or customer may not have been created or may have been deleted.
  Inactive Visit List: The visit list exists but is marked as inactive, meaning it cannot be used for transactions.
  Date Issues: The date for which you are trying to access the visit list may not be valid or may not fall within the active period of the visit list.
  Configuration Issues: There may be configuration issues in the DSD module that prevent the visit list from being generated or accessed.
  Authorization Issues: The user may not have the necessary authorizations to access the visit list.
  
  Solutions:
  
  Check Visit List Creation: Verify if the visit list has been created for the relevant date and customer. You can do this by navigating to the relevant transaction in SAP to view existing visit lists.
  Activate Visit List: If the visit list exists but is inactive, you may need to activate it. This can typically be done through the relevant transaction or configuration settings.
  Review Dates: Ensure that you are using the correct date for the visit list. Check if the visit list is valid for the date you are trying to access.
  Configuration Review: Review the configuration settings for the DSD module to ensure that everything is set up correctly for generating and managing visit lists.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the visit list.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /DSD/VISIT for managing visit lists.
  SAP Notes: Check SAP Notes for any known issues or patches related to the DSD module and visit lists.
  Documentation: Refer to SAP documentation for the DSD module for detailed information on visit list management and troubleshooting.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.