/DSD/HH113 - Payment card category is empty

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /DSD/HH -

  • Message number: 113

  • Message text: Payment card category is empty

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /DSD/HH113 - Payment card category is empty ?

    The SAP error message /DSD/HH113 Payment card category is empty typically occurs in the context of SAP's Direct Store Delivery (DSD) or related modules where payment card information is required for processing transactions. This error indicates that the system expects a payment card category to be specified, but it is currently missing.

    Cause:

    1. Missing Configuration: The payment card category may not be configured in the system.
    2. Data Entry Error: The user may have failed to enter the payment card category during the transaction process.
    3. Master Data Issues: The customer master data may not have the necessary payment card information set up.
    4. System Customization: Custom developments or modifications in the SAP system may have inadvertently affected the payment card category field.

    Solution:

    1. Check Configuration:

      • Navigate to the configuration settings for payment cards in the SAP system.
      • Ensure that the payment card categories are defined and active.
    2. Data Entry:

      • Verify that the user is entering the payment card category correctly during the transaction.
      • If the payment card category is a mandatory field, ensure that it is filled out before processing the transaction.
    3. Review Customer Master Data:

      • Check the customer master data to ensure that the payment card information is correctly maintained.
      • Update the customer master data if necessary to include the payment card category.
    4. Consult Documentation:

      • Review any relevant SAP documentation or notes related to payment card processing to ensure compliance with best practices.
    5. Debugging:

      • If the issue persists, consider debugging the transaction to identify where the payment card category is being set or missed.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance.
    • Transaction Codes: Familiarize yourself with relevant transaction codes related to payment processing and customer master data maintenance (e.g., XD01, XD02 for customer master data).
    • User Training: Ensure that users are trained on the importance of entering payment card information correctly to avoid similar issues in the future.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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