/DSD/HH104 - Customer number is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/HH -

• Message number: 104

• Message text: Customer number is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /DSD/HH104 - Customer number is empty ?

  The SAP error message /DSD/HH104 Customer number is empty typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that a required customer number is missing in the transaction or process you are trying to execute. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Customer Data: The customer number is not provided in the relevant transaction or document. This could happen if the data entry is incomplete or if the system is not able to retrieve the customer information.
  Configuration Issues: There may be issues with the configuration of the DSD module or the specific transaction you are working with.
  Data Transfer Issues: If you are importing or transferring data from another system, the customer number may not have been included in the data set.
  
  Solution:
  
  Check Input Fields: Ensure that the customer number field is filled in the transaction you are trying to execute. If you are using a custom transaction or report, verify that the input parameters are correctly set.
  Review Master Data: Check the customer master data in the system to ensure that the customer exists and is properly configured. You can do this by navigating to the customer master record (transaction code XD03 for display).
  Configuration Review: If you have access, review the configuration settings for the DSD module to ensure that all necessary settings are in place. This may involve checking the settings in the relevant customizing transactions.
  Data Import/Transfer: If the error occurs during a data import or transfer, ensure that the source data includes the customer number and that it is being mapped correctly in the import process.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the DSD module and the error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD03 (Display Customer), XD03 (Display Customer - General Data), and /DSD/HH related transactions for DSD processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access customer data.
  Testing: If you are in a development or testing environment, try replicating the issue with different customer numbers to see if the problem persists.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in the DSD module for further assistance.