/CWM/CU021 - CWM is prepared when saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /CWM/CU -

• Message number: 021

• Message text: CWM is prepared when saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /CWM/CU021 - CWM is prepared when saved ?

  The SAP error message /CWM/CU021 CWM is prepared when saved typically relates to issues in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Work Management (CWM) modules. This error message indicates that there is a problem with the preparation of a CWM document or transaction when it is being saved.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: The configuration settings for the CWM module may not be set up correctly, leading to issues during the save process.
  Authorization Problems: The user may not have the necessary authorizations to perform the action, which can lead to errors when saving.
  System Bugs: There may be bugs or issues in the specific version of the SAP system being used.
  
  Solution:
  
  Check Data Completeness: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration Settings: Verify the configuration settings for the CWM module to ensure they are correctly set up. This may involve checking transaction codes related to CWM configuration.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to save the document.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error message.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /CWM/ for CWM-related activities.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Refer to the official SAP documentation for CWM for detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.