CTS_ORGANIZER_MSG086 - No users found while searching with specified criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_ORGANIZER_MSG - Message Class for the Transport Organizer

• Message number: 086

• Message text: No users found while searching with specified criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message CTS_ORGANIZER_MSG086 - No users found while searching with specified criteria ?

  The SAP error message CTS_ORGANIZER_MSG086 indicates that the system could not find any users based on the specified search criteria in the Change and Transport System (CTS) Organizer. This can occur in various scenarios, such as when trying to assign transport requests to users or when managing transport routes.
  Causes:
  
  Incorrect Search Criteria: The search criteria used to find users may be too restrictive or incorrect, leading to no results being returned.
  User Authorization Issues: The user executing the search may not have the necessary authorizations to view certain users or user groups.
  User Master Data Issues: There may be issues with the user master data, such as users being locked, deleted, or not properly assigned to the relevant roles.
  System Configuration: There may be configuration issues in the CTS settings that affect user visibility.
  
  Solutions:
  
  Review Search Criteria: Check the search criteria you are using to ensure it is correct and not overly restrictive. Try broadening the criteria to see if any users can be found.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and manage users in the CTS. You may need to consult with your SAP security team to verify this.
  Verify User Master Data: Check the user master data in transaction SU01 to ensure that the users you expect to find are active and not locked or deleted.
  Check Configuration: Review the CTS configuration settings in transaction STMS to ensure that everything is set up correctly. This includes checking transport routes and user assignments.
  Use Alternative Methods: If the issue persists, consider using alternative methods to manage transport requests, such as using transaction SE09 or SE10 directly.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  STMS: Transport Management System
  SE09/SE10: Transport Organizer
  
  
  Authorization Objects: Check for relevant authorization objects like S_USER_AUTH and S_TMS_ADM to ensure proper access.
  SAP Notes: Look for SAP Notes related to CTS issues or specific error messages for additional troubleshooting steps or patches.
  
  If the problem continues after trying these solutions, it may be beneficial to consult SAP support or your internal SAP Basis team for further assistance.