CTS_CONFIG_MSG_CL097 - Could not start the CTS Plug-in Management UI in an external window

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 097

• Message text: Could not start the CTS Plug-in Management UI in an external window

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL097 - Could not start the CTS Plug-in Management UI in an external window ?

  The SAP error message CTS_CONFIG_MSG_CL097 indicates that there is an issue with starting the Change and Transport System (CTS) Plug-in Management UI in an external window. This can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Browser Compatibility Issues: The browser being used may not be compatible with the CTS Plug-in Management UI.
  Pop-up Blockers: Pop-up blockers in the browser may prevent the UI from opening in a new window.
  Network Issues: There may be network connectivity issues that prevent the UI from being accessed.
  Configuration Issues: The CTS configuration might not be set up correctly in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the CTS Plug-in Management UI.
  
  Solutions:
  
  
  Check Browser Compatibility:
  
  Ensure that you are using a supported browser version. SAP typically recommends using specific browsers for its applications.
  
  
  
  Disable Pop-up Blockers:
  
  Temporarily disable any pop-up blockers or add the SAP system URL to the allowed sites in your browser settings.
  
  
  
  Verify Network Connectivity:
  
  Check your network connection and ensure that you can access the SAP system without issues.
  
  
  
  Review CTS Configuration:
  
  Go to transaction CTS in the SAP GUI and check the configuration settings. Ensure that all necessary parameters are correctly set.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the CTS Plug-in Management UI. You may need to consult with your SAP security team.
  
  
  
  Clear Browser Cache:
  
  Clear the browser cache and cookies, as this can sometimes resolve issues related to loading web applications.
  
  
  
  Use Alternative Access Methods:
  
  If the external window is not opening, try accessing the CTS Plug-in Management UI directly through the SAP GUI or other available methods.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches related to CTS.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the Change and Transport System for any additional configuration or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.