CTS_CONFIG_MSG_CL094 - Related links are disabled as NWBC cannot be launched using a browser

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 094

• Message text: Related links are disabled as NWBC cannot be launched using a browser

What causes this issue?

SAP NetWeaver Business Client (NWBC) is used for the navigation provided
in the "Related Links" area. While starting the application, the system
checks whether NWBC can be launched using a browser.

System Response

The area "Related Links" is disabled if NWBC cannot be launched using a
browser.

How to fix this error?

Check the settings/configuration of SAP NetWeaver Business Client.
Restart the application after you have made the necessary changes.

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL094 - Related links are disabled as NWBC cannot be launched using a browser ?

  The SAP error message CTS_CONFIG_MSG_CL094 indicates that the SAP NetWeaver Business Client (NWBC) cannot be launched using a browser, which can be due to several reasons related to configuration or system settings. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Incorrect Configuration: The NWBC might not be properly configured in the SAP system.
  Browser Compatibility: The browser being used may not be compatible with NWBC.
  Missing Components: Required components or plugins for NWBC may not be installed or enabled in the browser.
  Network Issues: There could be network restrictions or issues preventing the NWBC from launching.
  Authorization Issues: The user may not have the necessary authorizations to access NWBC.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the NWBC is correctly configured in the SAP system. This includes checking the settings in transaction SICF for the NWBC service.
  Verify that the NWBC is set up correctly in transaction CTSC (Change Transport System Configuration).
  
  
  
  Browser Compatibility:
  
  Use a supported browser version. Check SAP's documentation for the list of supported browsers for NWBC.
  If using Internet Explorer, ensure that compatibility view settings are correctly configured.
  
  
  
  Install Required Components:
  
  Ensure that any required browser plugins or components for NWBC are installed. This may include Java or specific ActiveX controls for Internet Explorer.
  
  
  
  Network Configuration:
  
  Check for any firewall or proxy settings that might be blocking access to the NWBC.
  Ensure that the URL used to access NWBC is correct and accessible.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary roles and authorizations to access NWBC. This can be checked in transaction SU01 for the user profile.
  
  
  
  Use Alternative Access Methods:
  
  If NWBC cannot be launched via the browser, consider using the standalone NWBC client if available.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for NWBC for detailed configuration and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.