CTE_HCM_PY002 - Revision No. &1 not supported. Create incident.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_HCM_PY - ERP - Concur Integration: HCM Payroll Postings

• Message number: 002

• Message text: Revision No. &1 not supported. Create incident.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_HCM_PY002 - Revision No. &1 not supported. Create incident. ?

  The SAP error message CTE_HCM_PY002 with the description "Revision No. &1 not supported. Create incident." typically occurs in the context of SAP Payroll or Human Capital Management (HCM) when there is an issue with the payroll processing or configuration related to a specific revision number.
  Cause:
  
  Unsupported Revision: The error indicates that the system is trying to process a payroll run or a related function with a revision number that is not supported or recognized by the system.
  Configuration Issues: There may be configuration issues in the payroll schema or related settings that do not align with the expected revision numbers.
  Missing Updates: The system may not have the latest updates or support packages that include the necessary revisions for payroll processing.
  Data Inconsistencies: There could be inconsistencies in the master data or infotypes that are causing the payroll process to fail.
  
  Solution:
  
  Check Revision Number: Verify the revision number being referenced in the error message. Ensure that it is valid and supported in your current SAP environment.
  Update SAP System: If the revision number is valid but not supported, check for any available updates or support packages from SAP that may include the necessary revisions.
  Review Configuration: Review the payroll configuration settings in the system to ensure they are correctly set up for the specific payroll area and country.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Create an Incident: If the issue persists after checking the above points, create an incident with SAP Support. Provide them with detailed information about the error, including the revision number and any relevant configuration settings.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in diagnosing the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.