CTE_HCM_EMPLOYEE018 - External Person ID could not be dermined.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_HCM_EMPLOYEE - Concur Integration: HCM Messages

• Message number: 018

• Message text: External Person ID could not be dermined.

What causes this issue?

While the Personel Number was being determined from the External Person
ID, the format for the External Person ID could not be defined. This is
due to the fact that you created the External Person ID yourself using
BAdI <AB>HR_CE_PERSONID_EXT</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Implement <AB>BADI_CTE_HCM_PY_DOC_CHANGES</> to determine the Personal
Number (PERNR).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_HCM_EMPLOYEE018 - External Person ID could not be dermined. ?

  The SAP error message CTE_HCM_EMPLOYEE018 indicates that the system is unable to determine the External Person ID for an employee. This error typically arises in the context of Human Capital Management (HCM) when there is an issue with the employee's data or configuration.
  Causes:
  
  Missing Data: The employee record may not have the necessary data filled in, such as the External Person ID or other related fields.
  Incorrect Configuration: There may be issues with the configuration of the integration between SAP HCM and other systems (like SAP SuccessFactors or third-party applications).
  Data Consistency Issues: There could be inconsistencies in the employee master data, such as missing or incorrect entries in the infotypes.
  Authorization Issues: The user may not have the necessary authorizations to access the employee data.
  Integration Issues: If the system is integrated with external systems, there may be issues with data transfer or mapping.
  
  Solutions:
  
  Check Employee Master Data: Verify that the employee's master data is complete and accurate. Ensure that the External Person ID is correctly assigned in the relevant infotypes (e.g., Infotype 0001 - Organizational Assignment).
  Review Configuration: Check the configuration settings related to the integration of employee data. Ensure that the mapping of External Person IDs is correctly set up.
  Data Consistency Check: Run consistency checks on the employee data to identify any discrepancies or missing information.
  Authorization Check: Ensure that the user has the necessary authorizations to view and edit employee data.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HCM, especially those related to employee master data.
  SAP Notes: Search for SAP Notes related to CTE_HCM_EMPLOYEE018 for any specific fixes or recommendations provided by SAP.
  Documentation: Review SAP documentation on employee data management and integration processes to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CTE_HCM_EMPLOYEE018.