CTE_FND_POSTING056 - Deinstallation not possible. Process &1 &2 (status: New) first.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 056

• Message text: Deinstallation not possible. Process &1 &2 (status: New) first.

What causes this issue?

The deinstallation of a Concur integration add-on was not successful.

System Response

Depending on the add-on you want to uninstall, a corresponding veto
check is performed using the following classes:
CL_CTE_FGM_DEINSTALL_ADD_ON
CL_CTE_FIN_DEINSTALL_CHECK
CL_CTE_FND_DEINSTALL_ADD_ON
CL_CTE_HCM_DEINSTALL_ADD_ON
CL_CTE_INV_DEINSTALL_ADD_ON
The class(es) check whether Concur documents exist that have not been
confirmed yet in which case the documents weren't posted at all or the
actual confirmation of a posted document (successfully or failed) has
not been sent. As a consequence, the feedback loop is not completed
which causes the deinstallation to fail.

How to fix this error?

If the issue occurs,,
in a productive environment: on the <LS>Concur Documents </>screen,
filter for all documents without a confirmation and send the
confirmation manually for every document.
in a test environment: on the <LS>Setting Up the Integration with SAP
Concur</> screen, click <PF>Financial Posting</> -> <LS>Delete Import
</>.<LS> </>As a result, <ZH>ALL </>expense reports in the SAP system
are deleted.
<ZH>Caution: </>This step will most probably affect documents in the
Concur system which can no longer be edited and processed!

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND_POSTING056 - Deinstallation not possible. Process &1 &2 (status: New) first. ?

  The SAP error message CTE_FND_POSTING056 indicates that a deinstallation process cannot be completed because there are still processes in a "New" status. This typically occurs in the context of managing transport requests or software components in SAP systems.
  Cause:
  
  Pending Processes: The error suggests that there are processes (like transport requests or software components) that are still in the "New" status, meaning they have not been fully processed or completed.
  Dependencies: There may be dependencies on the processes that are preventing the deinstallation from proceeding.
  System Lock: The system might be locked or in a state where it cannot proceed with the deinstallation due to ongoing activities.
  
  Solution:
  
  Check Process Status: Use transaction codes like SE01 (Transport Organizer) or SE09 to check the status of transport requests. Look for any requests that are still in the "New" status.
  Complete or Release Processes: If you find any transport requests or processes in the "New" status, you may need to either complete them or release them. This could involve:
  
  Approving or releasing transport requests.
  Completing any pending activities related to the processes.
  
  
  Review Dependencies: Ensure that there are no dependencies that are preventing the deinstallation. This may involve checking for other components or requests that rely on the ones you are trying to deinstall.
  System Lock: If the system is locked, you may need to wait for ongoing processes to complete or consult with your Basis team to unlock the system if necessary.
  Consult Logs: Check the system logs for any additional error messages or warnings that might provide more context on why the deinstallation cannot proceed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01, SE09, SE10, and ST22 for analyzing transport requests and system dumps.
  SAP Notes: Search for SAP Notes related to the specific error message or transport issues. SAP Notes can provide patches or additional guidance on resolving specific issues.
  Documentation: Review SAP documentation on transport management and deinstallation processes to ensure that you are following the correct procedures.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.