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Message type: E = Error
Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings
Message number: 049
Message text: &1 records in document store were deleted.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message CTE_FND_POSTING049 indicates that a certain number of records in the document store have been deleted. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or similar modules where document management and posting processes are involved.
Cause:
Data Deletion: The error suggests that records that were expected to be present in the document store have been deleted. This could happen due to:
- Manual deletion of records.
- Data archiving processes that remove older records.
- System cleanup jobs that delete records based on certain criteria.
- Errors in data migration or integration processes that lead to loss of records.
Configuration Issues: There may be configuration settings that dictate how long records are retained or when they are deleted, which could lead to unexpected deletions.
System Errors: There could be underlying system errors or inconsistencies in the database that lead to records being marked as deleted or inaccessible.
Solution:
Check Document Store: Verify the document store to see if the records are indeed missing. You can use transaction codes or tools specific to your SAP environment to check the status of the document store.
Review Deletion Logs: If available, check the logs for any deletion activities that might have occurred. This can help identify if the deletions were intentional or accidental.
Restore Deleted Records: If the records were deleted unintentionally, you may need to restore them from a backup if one is available. This is crucial if the records are necessary for ongoing processes.
Adjust Retention Policies: Review and adjust the retention policies and configurations related to the document store to prevent future unintended deletions.
Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional context and recommended actions.
Contact SAP Support: If the issue persists or if you are unable to determine the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific version and configuration of your SAP system.
Related Information:
By following these steps, you should be able to diagnose and address the issue related to the CTE_FND_POSTING049 error message in your SAP environment.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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