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Message type: E = Error
Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings
Message number: 036
Message text: Document &1 &2 is locked by user &3.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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The SAP error message CTE_FND_POSTING036 indicates that a document (identified by the document number and year) is currently locked by another user. This typically occurs when a user is editing or processing a document, preventing other users from making changes or posting to that document until it is unlocked.
Cause:
- User Lock: The document is being edited or processed by another user, which causes it to be locked.
- Session Timeout: Sometimes, if a user has an open session that times out, the document may remain locked until the session is properly closed.
- System Error: Occasionally, system errors or crashes can leave documents in a locked state.
Solution:
- Wait and Retry: If the document is locked by another user, the simplest solution is to wait until that user has finished their work and the document is unlocked.
- Identify the Locking User: You can check who is locking the document by using transaction code SM12 (Display and Delete Locks). This will show you the user who has locked the document.
- Contact the User: If you identify the user who has locked the document, you can contact them to see if they can release the lock.
- Release the Lock: If the locking user is unavailable and you have the necessary authorizations, you can manually delete the lock using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the user is still working on the document.
- Check for Background Jobs: Sometimes, background jobs may also lock documents. Check if any background processes are running that might be causing the lock.
- System Restart: In rare cases, a system restart may be required to clear persistent locks, but this should be done as a last resort and typically requires coordination with your SAP Basis team.
Related Information:
If the issue persists or if you are unsure about taking any actions, it is advisable to consult with your SAP Basis team or system administrator for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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