CTE_FND_POSTING012 - Status change not possible. Please check the Document Protocol.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 012

• Message text: Status change not possible. Please check the Document Protocol.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND_POSTING012 - Status change not possible. Please check the Document Protocol. ?

  The SAP error message CTE_FND_POSTING012 with the description "Status change not possible. Please check the Document Protocol" typically occurs in the context of document processing, particularly when trying to change the status of a document in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Document Status: The document may be in a status that does not allow for the requested change. For example, if the document is already posted or has been finalized, it may not be possible to change its status.
  
  
  Incomplete Document: The document may not have all the required information filled out, or it may be missing necessary approvals or validations.
  
  
  Authorization Issues: The user attempting to change the status may not have the necessary authorizations to perform that action.
  
  
  System Configuration: There may be specific configurations or business rules in place that prevent the status change under certain conditions.
  
  
  Document Protocol: The error message suggests checking the document protocol, which may contain logs or messages indicating why the status change is not allowed.
  
  
  Solutions:
  
  
  Check Document Status: Review the current status of the document. If it is in a finalized or posted state, you may need to reverse or unpost it before making changes.
  
  
  Review Document Protocol: Access the document protocol to identify any specific errors or messages that provide more context on why the status change is not possible.
  
  
  Complete Required Fields: Ensure that all mandatory fields in the document are filled out correctly. If there are any missing approvals or validations, address those first.
  
  
  Authorization Check: Verify that the user has the necessary permissions to change the document status. If not, consult with your SAP security team to obtain the required authorizations.
  
  
  Consult Configuration Settings: If the issue persists, check with your SAP configuration team to see if there are any specific settings or rules that might be preventing the status change.
  
  
  SAP Notes and Support: If the problem continues, consider searching for relevant SAP Notes or reaching out to SAP support for further assistance. There may be known issues or patches available that address this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document) or FB02 (Change Document) to review document details.
  SAP Documentation: Refer to SAP Help documentation for more information on document processing and status management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CTE_FND_POSTING012 error message in SAP.