CTE_FND_MAP_SERVICE014 - Access token invalid. Check your client credentials in the system setup.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTE_FND_MAP_SERVICE -

  • Message number: 014

  • Message text: Access token invalid. Check your client credentials in the system setup.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CTE_FND_MAP_SERVICE014 - Access token invalid. Check your client credentials in the system setup. ?

    The SAP error message "CTE_FND_MAP_SERVICE014 Access token invalid. Check your client credentials in the system setup." typically indicates an issue with the authentication process when trying to access a service that requires an access token. This error can occur in various SAP applications, especially those that utilize OAuth 2.0 for authentication.

    Causes:

    1. Invalid Access Token: The access token being used may have expired or is not valid.
    2. Incorrect Client Credentials: The client ID or client secret used to obtain the access token may be incorrect.
    3. Configuration Issues: There may be misconfigurations in the system setup, such as incorrect redirect URIs or scopes.
    4. Token Revocation: The access token may have been revoked by the authorization server.
    5. Network Issues: There could be network issues preventing the application from reaching the authorization server to validate the token.

    Solutions:

    1. Refresh the Access Token: If the access token has expired, you may need to refresh it using a refresh token or re-authenticate to obtain a new access token.
    2. Verify Client Credentials: Double-check the client ID and client secret in your application’s configuration to ensure they are correct.
    3. Check System Configuration: Review the system setup for any misconfigurations, including:
      • Redirect URIs
      • Scopes
      • Authorization server settings
    4. Revoke and Reissue Tokens: If you suspect the token has been revoked, you may need to reissue a new access token by going through the authentication flow again.
    5. Check Network Connectivity: Ensure that there are no network issues preventing communication with the authorization server.

    Related Information:

    • OAuth 2.0: Understanding the OAuth 2.0 framework can help in troubleshooting authentication issues. Familiarize yourself with the concepts of access tokens, refresh tokens, and client credentials.
    • SAP Documentation: Refer to the official SAP documentation for the specific application you are using, as it may provide additional insights into authentication and error handling.
    • Logs and Traces: Check application logs and traces for more detailed error messages that can provide further context on the issue.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Artificial intelligence solution provided by tomco.ai.
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