Message type: E = Error
Message class: /CRYSTAL/CA_MSG -
Message number: 020
Message text: Version check program finished.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CRYSTAL/CA_MSG020 Version check program finished
typically indicates that there is a version mismatch or compatibility issue with the Crystal Reports software or its integration with SAP. This error can occur during the execution of reports or when trying to access Crystal Reports functionalities within the SAP environment.Cause:
- Version Mismatch: The version of Crystal Reports installed may not be compatible with the version of SAP you are using.
- Incorrect Configuration: The configuration settings for Crystal Reports in the SAP system may not be set up correctly.
- Missing Updates: Either SAP or Crystal Reports may require updates or patches that have not been applied.
- Installation Issues: There may have been issues during the installation of Crystal Reports or its integration with SAP.
Solution:
- Check Compatibility: Verify that the version of Crystal Reports you are using is compatible with your version of SAP. Refer to the official SAP and Crystal Reports documentation for compatibility matrices.
- Update Software: Ensure that both SAP and Crystal Reports are updated to the latest versions. Apply any necessary patches or updates.
- Reconfigure Settings: Review the configuration settings for Crystal Reports in the SAP system. Ensure that all paths and settings are correctly configured.
- Reinstall Crystal Reports: If the issue persists, consider uninstalling and then reinstalling Crystal Reports to ensure a clean installation.
- Consult Logs: Check the SAP and Crystal Reports logs for any additional error messages or warnings that could provide more context about the issue.
- Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or the support team for Crystal Reports for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the /CRYSTAL/CA_MSG020 Version check program finished
error message.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.