CRM_UI_NAVBAR001 - Error during authorization check

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_NAVBAR - Messages of Navigation Bar

• Message number: 001

• Message text: Error during authorization check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_NAVBAR001 - Error during authorization check ?

  The SAP error message CRM_UI_NAVBAR001 indicates that there is an issue with authorization checks when trying to access certain functionalities in the SAP CRM (Customer Relationship Management) system. This error typically arises when a user does not have the necessary permissions to access a specific area of the CRM user interface.
  Cause:
  
  Missing Authorizations: The user does not have the required authorizations assigned to their user profile for the specific transaction or area they are trying to access.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the CRM functionalities.
  Authorization Objects: Specific authorization objects related to CRM navigation or UI access may not be properly configured or assigned.
  User Profile Issues: There may be issues with the user profile or the way roles are assigned to the user.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check failure. This will show which authorization object is missing.
  Review the authorization logs to identify the specific missing authorizations.
  
  
  
  Assign Missing Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include the required authorizations.
  
  
  
  Modify Role Configuration:
  
  If the roles are correctly assigned but still causing issues, review the role configuration in transaction PFCG. Ensure that the necessary authorization objects are included in the roles.
  
  
  
  Test Authorizations:
  
  After making changes, test the user’s access again to ensure that the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM authorizations for specific guidance on required authorizations for the functionalities being accessed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and roles, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for CRM, such as CRM_ORDER, CRM_UI, etc.
  User Roles: Understand how roles are structured in your organization and how they relate to the CRM functionalities.
  Transaction Codes: Common transaction codes for authorization checks include:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any SAP Notes that may address specific issues related to CRM authorizations.
  
  By following these steps, you should be able to identify and resolve the authorization issues leading to the CRM_UI_NAVBAR001 error.