Message type: E = Error
Message class: /CPD/CL_MSG -
Message number: 391
Message text: Employee is inactive.Use different Employee ID
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message
/CPD/CL_MSG391 Employee is inactive. Use different Employee ID
typically indicates that the employee ID you are trying to use in a transaction or process is currently marked as inactive in the system. This can happen for various reasons, such as the employee leaving the organization, being on a long-term leave, or being deactivated for other administrative reasons.Cause:
- Employee Status: The employee's status in the system is set to inactive. This could be due to termination, resignation, or other administrative actions.
- Data Maintenance: The employee record may not have been properly maintained, leading to an inactive status.
- Time Management: The employee may have been marked inactive in the time management module, affecting their availability for certain transactions.
Solution:
- Check Employee Status: Verify the status of the employee in the SAP system. You can do this by navigating to the relevant infotype (e.g., Infotype 0000 - Actions) to see if the employee is marked as inactive.
- Reactivate Employee: If the employee should be active, you may need to change their status back to active. This typically requires appropriate authorization and should be done in accordance with your organization's HR policies.
- Use Different Employee ID: If the employee is indeed inactive and should remain so, you will need to use a different employee ID for the transaction you are attempting to perform.
- Consult HR Department: If you are unsure about the status or the necessary actions, consult your HR department or the person responsible for employee records to clarify the situation.
Related Information:
By following these steps, you should be able to address the error message and proceed with your intended actions in SAP.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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