Message type: E = Error
Message class: /CPD/CL_MSG -
Message number: 373
Message text: Data of user &1 cleared
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CPD/CL_MSG373 Data of user &1 cleared
typically indicates that the data associated with a specific user has been cleared or deleted from the system. This message is often related to user management and data integrity within the SAP environment.Cause:
- User Deactivation: The user may have been deactivated or deleted, leading to the clearing of their associated data.
- Data Cleanup: A scheduled job or manual process may have been executed to clean up old or unnecessary data, which could include user-related data.
- Authorization Issues: The user may not have the necessary authorizations to access certain data, leading to the perception that their data has been cleared.
- System Configuration: Certain configurations or settings in the system may lead to automatic clearing of user data under specific conditions.
Solution:
- Check User Status: Verify if the user is still active in the system. You can do this by checking the user master record in transaction
SU01
.- Review Change Logs: Look into the change logs to see if there were any recent changes made to the user’s data or status.
- Data Recovery: If the data was cleared unintentionally, check if there are backups or recovery options available to restore the lost data.
- Authorization Check: Ensure that the user has the necessary authorizations to access the data they need. You can check this in transaction
SU53
orSUIM
.- Consult Documentation: Review any relevant documentation or notes related to user data management in your SAP system to understand the context of the message.
- Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
Related Information:
SU01
(User Maintenance), SU53
(Authorization Check), and SUIM
(User Information System).By following these steps, you should be able to diagnose the cause of the error message and take appropriate action to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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