/CPD/CL_MSG370 - You are not authorized to add new contact persons

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 370

• Message text: You are not authorized to add new contact persons

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CPD/CL_MSG370 - You are not authorized to add new contact persons ?

  The SAP error message /CPD/CL_MSG370 indicates that the user does not have the necessary authorization to add new contact persons in the system. This is a common issue related to user roles and permissions within SAP.
  Cause:
  The primary cause of this error is that the user attempting to add a new contact person lacks the required authorization object in their user profile. In SAP, access to various functions is controlled by authorization objects, and if a user does not have the appropriate permissions, they will encounter errors when trying to perform restricted actions.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to display the user profile of the affected user.
  Check the roles assigned to the user and see if they include the necessary authorizations for adding contact persons.
  
  
  
  Identify Required Authorization Objects:
  
  The specific authorization object that controls the ability to add contact persons may vary depending on the configuration of your SAP system. Common authorization objects related to contact management include:
  
  B_USER_AUTH (for user management)
  B_CUS_VKORG (for sales organization)
  
  
  Consult with your SAP security team or refer to your organization's documentation to identify the exact authorization object needed.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorization, you may need to modify their roles or create a new role that includes the required permissions.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Testing:
  
  After updating the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the functionality again to confirm that the user can now add new contact persons without encountering the error.
  
  
  
  Documentation:
  
  Document any changes made to user roles and authorizations for future reference and compliance purposes.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific guidance or updates related to this error message. You can search for relevant notes in the SAP Support Portal.
  User Training: Ensure that users are trained on the processes and permissions related to contact management in SAP to minimize authorization issues in the future.
  Security Audits: Regularly review user roles and authorizations to ensure that they align with business needs and security policies.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.