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Message type: E = Error
Message class: /CPD/CL_MSG -
Message number: 019
Message text: Create a personalization key to proceed
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CPD/CL_MSG019
indicates that a personalization key is required to proceed with a certain action or transaction in the SAP system. This typically occurs in the context of SAP Customer Data Management (CDM) or similar modules where personalization settings are necessary for user-specific configurations.Cause:
- Missing Personalization Key: The user is trying to access a feature or function that requires a personalization key, but it has not been created or assigned.
- User-Specific Settings: The system may require specific settings that are unique to the user or user group, which are not yet defined.
- Configuration Issues: There may be issues with the configuration of the personalization settings in the system.
Solution:
Create a Personalization Key:
- Navigate to the relevant transaction or area in SAP where the personalization is required.
- Look for an option to create or manage personalization settings. This may be found under user settings or personalization options.
- Follow the prompts to create a new personalization key. You may need to define specific parameters or settings based on your requirements.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to create or modify personalization settings. If not, contact your SAP administrator to grant the required permissions.
Consult Documentation:
- Refer to SAP documentation or help resources specific to the module you are working with. This can provide guidance on how to create and manage personalization keys.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
Related Information:
By following these steps, you should be able to address the error message and proceed with your tasks in SAP.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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