CNV409 - User &1 was locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV - Conversion: Messages for Conversion Services (CNCC)

• Message number: 409

• Message text: User &1 was locked.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message CNV409 - User &1 was locked. ?

  The SAP error message CNV409 "User &1 was locked" typically indicates that a specific user account has been locked in the SAP system. This can happen for various reasons, such as multiple failed login attempts, administrative actions, or security policies in place.
  Cause:
  
  Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to the account being locked.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user's password has expired and they have not updated it, the account may be locked.
  Security Policies: Certain security settings in the SAP system may automatically lock accounts after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the locked user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any other relevant information.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password for the user in the same transaction.
  
  
  
  Review Security Policies:
  
  Review the security settings in the system to understand the lockout policies and adjust them if necessary to prevent future occurrences.
  
  
  
  User Education:
  
  Educate users about password policies and the importance of entering correct credentials to avoid account lockouts.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (to unlock multiple users)
  SU01D: Display User
  
  
  User Locking Mechanism: SAP systems have a locking mechanism to enhance security, which can be configured in the system settings.
  Audit Logs: Check the audit logs to see the reason for the lockout and to monitor user activities.
  
  If the issue persists or if there are underlying problems causing frequent lockouts, it may be necessary to investigate further, possibly involving SAP Basis or security teams.