How To Fix CNV360 - Conflict occurs during priority handling of the record

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV - Conversion: Messages for Conversion Services (CNCC)

• Message number: 360

• Message text: Conflict occurs during priority handling of the record

What causes this issue?

During the conversion of the record, it comes to a merge in the
database. That means, there are two records with the same primary key
values and one of them should be deleted. In order to decide which
record should be deleted, there are defined at least two priority
routines . The priority routines provide different results in regard to
this.

System Response

No priority will be used for the record. Namely, the record will be
deleted from the database.

How to fix this error?

Check the original values of the record in log and the related messages
to see the results of each priority routine. Contact SAP for support in
case that errors occur related to this bevaviour.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV360 - Conflict occurs during priority handling of the record ?

  The SAP error message "CNV360 Conflict occurs during priority handling of the record" typically arises in the context of data migration or conversion processes, particularly when using SAP's Conversion Tools or during the execution of a data migration project. This error indicates that there is a conflict in the priority handling of records being processed, which can occur for various reasons.
  Causes:
  
  Duplicate Records: The error may occur if there are duplicate records in the source data that are being processed, leading to conflicts in how priorities are assigned.
  Inconsistent Data: If the data being migrated has inconsistencies or conflicts in key fields that are used to determine priority, this can trigger the error.
  Incorrect Configuration: Misconfiguration in the migration tool settings or parameters can lead to conflicts in record handling.
  Data Dependencies: If there are dependencies between records that are not being respected, it can lead to conflicts during processing.
  
  Solutions:
  
  Check for Duplicates: Review the source data for duplicate records and resolve any duplicates before running the migration process again.
  Data Cleansing: Ensure that the data is clean and consistent. This may involve standardizing formats, correcting errors, and ensuring that all required fields are populated correctly.
  Review Configuration: Check the configuration settings of the migration tool to ensure that they are set up correctly. This includes reviewing priority settings and any rules that govern how records are processed.
  Analyze Dependencies: If there are dependencies between records, ensure that they are handled correctly in the migration process. This may involve adjusting the order of processing or ensuring that related records are processed together.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the CNV360 error message. SAP frequently updates its knowledge base with solutions to common issues.
  Migration Tools: Familiarize yourself with the specific migration tool you are using (e.g., SAP S/4HANA Migration Cockpit, SAP Data Services) and its documentation for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.