Message type: E = Error
Message class: CL_CRM_PS_4S - Messages for Social Service
Message number: 043
Message text: Enter either deduction amount or percentage deduction for item &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message CL_CRM_PS_4S043 indicates that when processing a particular item (denoted by &1), the system requires either a deduction amount or a percentage deduction to be specified, but neither has been provided. This error typically occurs in the context of pricing or discounting in sales documents, such as quotations, sales orders, or contracts.
Cause:
- Missing Deduction Information: The user has not entered either a deduction amount or a percentage deduction for the specified item.
- Configuration Issues: There may be issues with the configuration of pricing procedures that require certain fields to be filled.
- Data Entry Error: The user may have overlooked entering the required information due to oversight.
Solution:
Enter Deduction Information:
- Navigate to the item in question in the sales document.
- Enter either a deduction amount or a percentage deduction in the appropriate field.
- Save the document after making the necessary changes.
Check Pricing Procedure:
- Review the pricing procedure assigned to the document type to ensure that it is configured correctly.
- Ensure that the deduction fields are set up to be mandatory if required by business rules.
Validation of Input:
- Ensure that the input values are valid and within acceptable ranges.
- If using a custom program or enhancement, check for any logic that might be inadvertently clearing or not populating these fields.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on the pricing procedure and deduction fields.
User Training:
- If this error is common among users, consider providing additional training on how to properly enter pricing and deduction information in sales documents.
Related Information:
By following these steps, you should be able to resolve the error and successfully process the sales document.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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