1. SAP Error Message ›
  2. Message Class CL_CRM_PS_4S ›
  3. CL_CRM_PS_4S020


CL_CRM_PS_4S020 - Payment information for item &1 is missing

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: CL_CRM_PS_4S - Messages for Social Service

  • Message number: 020

  • Message text: Payment information for item &1 is missing

  • Show details Hide details

  • What causes this issue?

    The system administrator has not defined the correct Customizing for the
    payment family, item category, or posting area in the ERP system. Or,
    the system administrator has not defined the ERP contract account data
    or bank data of the business partner for the determined contract account
    category.

    System Response

    The payment information or contract account data of the business partner
    in the ERP system cannot be distributed to the CRM system.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators

    Define the Customizing for the payment family, item category, or posting
    area in the ERP system. Or, define the ERP contract account data or bank
    data for the business partner whose payment information is missing.

    Error message extract from SAP system. Copyright SAP SE.


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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.

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