Message type: E = Error
Message class: CL_CRM_PS_4S - Messages for Social Service
Message number: 009
Message text: Enter either deduction amount or percentage deduction for item &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message CL_CRM_PS_4S009 indicates that when processing a particular item (denoted by &1), the system requires either a deduction amount or a percentage deduction to be entered, but neither has been provided. This error typically occurs in the context of pricing or discounting in sales documents, such as quotations, sales orders, or contracts.
Cause:
- Missing Deduction Information: The user has not entered either a deduction amount or a percentage deduction for the specified item.
- Configuration Issues: There may be issues with the configuration of pricing procedures that require certain fields to be filled.
- Data Entry Error: The user may have overlooked entering the required information due to oversight.
Solution:
Enter Deduction Information:
- Navigate to the item in question in the sales document.
- Enter either a deduction amount (a specific monetary value) or a percentage deduction (a percentage of the item price).
- Save the changes and try processing the document again.
Check Pricing Procedure:
- Review the pricing procedure assigned to the document type to ensure that it is correctly configured to allow for deductions.
- Ensure that the condition types related to deductions are properly set up in the pricing procedure.
Validation of Input Fields:
- Ensure that the fields for entering deduction amounts or percentages are not hidden or disabled due to configuration settings.
Consult Documentation:
- If the issue persists, consult SAP documentation or your organization's SAP support team for further guidance on the specific configuration and requirements for deductions in your system.
Related Information:
VA01
(Create Sales Order), VA02
(Change Sales Order), or VA03
(Display Sales Order) to access the relevant documents.By following these steps, you should be able to resolve the error and successfully process the sales document.
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