CL_CRM_PS_4S006 - Two or more items are duplicates or overlapping

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 006

• Message text: Two or more items are duplicates or overlapping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message CL_CRM_PS_4S006 - Two or more items are duplicates or overlapping ?

  The SAP error message CL_CRM_PS_4S006 indicates that there are two or more items in a transaction that are considered duplicates or overlapping. This typically occurs in the context of CRM (Customer Relationship Management) or project management scenarios where items such as activities, tasks, or service requests are being processed.
  Cause:
  
  Duplicate Entries: The error often arises when the system detects that two or more items have the same attributes or identifiers, leading to a conflict.
  Overlapping Dates: If the items have overlapping time frames (e.g., start and end dates), the system may flag them as duplicates.
  Incorrect Data Entry: Manual data entry errors can lead to the creation of duplicate records.
  Configuration Issues: Sometimes, the system configuration may not allow for certain types of overlapping entries, leading to this error.
  
  Solution:
  
  Review Items: Check the items that are causing the error. Look for duplicates in terms of identifiers, descriptions, or time frames.
  Modify or Delete Duplicates: If duplicates are found, you can either modify the entries to ensure they are unique or delete the unnecessary duplicates.
  Adjust Dates: If the issue is related to overlapping dates, adjust the start and end dates of the items to ensure they do not overlap.
  Data Validation: Implement data validation checks to prevent the entry of duplicate or overlapping items in the future.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM or project management (e.g., CRMD_ORDER, CJ20N).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the appropriate permissions to modify or delete items in the system.
  System Configuration: Review the configuration settings in the CRM module to ensure they align with your business processes and do not inadvertently restrict valid entries.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.