Message type: E = Error
Message class: /CFG/FTI_TECH_ERROR -
Message number: 036
Message text: No customer solution
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CFG/FTI_TECH_ERROR036 No customer solution
typically indicates that there is a technical issue related to the configuration of the SAP system, particularly in the context of the Flexible Transport Infrastructure (FTI) or related functionalities. This error suggests that the system is unable to find a suitable solution or configuration for a specific request or operation.Possible Causes:
- Configuration Issues: There may be missing or incorrect configurations in the FTI settings or related components.
- Transport Layer Problems: Issues with the transport layer or transport routes can lead to this error.
- Missing Authorizations: The user may not have the necessary authorizations to perform the requested operation.
- System Bugs: There could be bugs or inconsistencies in the SAP system that lead to this error.
- Data Inconsistencies: Inconsistent or corrupted data in the transport requests or related objects.
Solutions:
- Check Configuration: Review the configuration settings for the Flexible Transport Infrastructure. Ensure that all necessary parameters are correctly set.
- Review Transport Routes: Verify that the transport routes are correctly defined and that there are no issues with the transport layer.
- User Authorizations: Ensure that the user has the necessary authorizations to perform the operation. Check roles and profiles assigned to the user.
- System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
- SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
- Consult SAP Support: If the issue persists and no solution is found, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
Related Information:
SE01
, SE09
, and SE10
for transport management.By following these steps, you should be able to diagnose and potentially resolve the /CFG/FTI_TECH_ERROR036 No customer solution
error in your SAP system.
/CFG/FTI_TECH_ERROR035 More than 1 customer solution
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.