Message type: E = Error
Message class: /CFG/DB -
Message number: 167
Message text: Cnt-rec with DS-Key hash &1 could not be locked for processing.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CFG/DB167 Cnt-rec with DS-Key hash &1 could not be locked for processing
typically indicates that there is an issue with locking a data record in the database. This can occur in various scenarios, particularly when multiple processes or users are trying to access or modify the same data record simultaneously.Cause:
- Concurrent Access: The most common cause of this error is that another process or user is currently accessing the same data record, preventing your process from obtaining a lock on it.
- Long-Running Transactions: If a transaction is taking too long to complete, it may hold a lock on the record longer than expected, causing other processes to fail when trying to access it.
- Database Lock Table Issues: There may be issues with the database lock table, such as it being full or corrupted.
- Configuration Issues: Incorrect configuration settings in the SAP system can also lead to locking issues.
Solution:
- Check for Active Sessions: Use transaction codes like
SM12
to check for active locks on the data record. If you find a lock that is no longer needed, you can manually delete it (if you have the necessary authorizations).- Wait and Retry: If the lock is held by another user or process, you may need to wait for that process to complete and then retry your operation.
- Review Long-Running Transactions: Identify any long-running transactions that may be holding locks and optimize them if possible.
- System Configuration: Review the system configuration to ensure that it is set up correctly for handling locks. This may involve checking parameters related to locking mechanisms.
- Database Maintenance: If the issue persists, consider performing database maintenance tasks, such as checking the integrity of the lock table or optimizing the database.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
Related Information:
SM12
: Display and manage lock entries.SM21
: Check system logs for any related errors or warnings.ST22
: Analyze dumps that may provide more context on the error.If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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