/CFG/CTXE_MSG801 - Database access failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/CTXE_MSG -

• Message number: 801

• Message text: Database access failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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AnswerBot

• What is the cause and solution for SAP error message /CFG/CTXE_MSG801 - Database access failed. ?

  The SAP error message /CFG/CTXE_MSG801 Database access failed typically indicates that there is an issue with accessing the database from the SAP system. This can be caused by various factors, including configuration issues, connectivity problems, or database server issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect connection parameters, or database server downtime.
  Configuration Errors: Incorrect configuration settings in the SAP system or the database can lead to access failures.
  Database Locking: The database might be locked or in a state that prevents access.
  Insufficient Permissions: The user account being used to access the database may not have the necessary permissions.
  Resource Limitations: The database server may be running out of resources (e.g., memory, disk space).
  Corrupted Database: There may be corruption in the database that is preventing access.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Test the database connection using tools like SQL*Plus (for Oracle) or similar tools for other databases.
  
  
  
  Review Configuration Settings:
  
  Ensure that the database connection parameters (e.g., hostname, port, SID) in the SAP system are correct.
  Check the tnsnames.ora file (for Oracle) or equivalent configuration files for other databases.
  
  
  
  Check User Permissions:
  
  Verify that the user account used for the database connection has the necessary permissions to access the database and perform the required operations.
  
  
  
  Monitor Database Resources:
  
  Check the database server for resource usage (CPU, memory, disk space) and ensure it is not overloaded.
  Look for any locks or long-running transactions that may be affecting access.
  
  
  
  Database Logs:
  
  Review the database logs for any error messages or warnings that could provide more context about the access failure.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the database services or the SAP application server to clear any transient issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  
  Related Information:
  
  SAP Basis Team: Involve your SAP Basis team for assistance, as they have the expertise in managing database connections and configurations.
  Database Administrator (DBA): Collaborate with your DBA to troubleshoot database-specific issues.
  SAP Community: Search the SAP Community forums for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.