Message type: E = Error
Message class: /CFG/CS_MSG -
Message number: 002
Message text: Internal error occured. Contact system administrator.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CFG/CS_MSG002 Internal error occurred. Contact system administrator.
indicates that an internal error has occurred within the SAP system, and it typically requires further investigation to determine the root cause. Here are some potential causes, solutions, and related information for this error:Possible Causes:
- Configuration Issues: There may be a misconfiguration in the system settings or parameters that is causing the error.
- System Bugs: The error could be due to a bug in the SAP software or a specific transaction.
- Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
- Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
- Missing or Incomplete Customization: If there are custom developments or enhancements, they may not be properly implemented or could be causing conflicts.
- Transport Issues: If recent transports were made, they might have introduced errors or conflicts.
Solutions:
- Check System Logs: Review the system logs (transaction codes like SLG1 for application logs or ST22 for dump analysis) to gather more information about the error.
- Debugging: If you have access, you can debug the transaction to identify where the error is occurring.
- Review Configuration: Check the configuration settings related to the transaction or process that triggered the error.
- User Authorizations: Ensure that the user has the necessary authorizations to perform the action.
- Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address the specific error or provide patches.
- Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error details and any logs you have collected.
Related Information:
The /CFG/CS_MSG002
error is a general internal error that requires a systematic approach to diagnose and resolve. By following the steps outlined above, you can gather more information and work towards a solution. If necessary, do not hesitate to involve your system administrator or SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.