/CFG/APPL_CFGSOL004 - Cannot get user full name with user ID &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/APPL_CFGSOL -

• Message number: 004

• Message text: Cannot get user full name with user ID &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CFG/APPL_CFGSOL004 - Cannot get user full name with user ID &1. ?

  The SAP error message /CFG/APPL_CFGSOL004 Cannot get user full name with user ID &1 typically indicates that the system is unable to retrieve the full name of a user based on the provided user ID. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User ID Does Not Exist: The user ID specified in the error message may not exist in the system.
  User Data Incomplete: The user profile may be incomplete or missing essential information, such as the full name.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access user data.
  Database Issues: There may be issues with the database or the user master data table.
  Configuration Issues: There could be configuration problems in the system that prevent user data from being retrieved.
  
  Solutions:
  
  Check User ID: Verify that the user ID mentioned in the error message exists in the system. You can do this by using transaction code SU01 to check the user master record.
  Complete User Profile: If the user ID exists but lacks a full name, update the user profile to include the full name. This can also be done in transaction SU01.
  Check Authorizations: Ensure that the user has the necessary authorizations to access user data. You may need to consult with your security team to verify this.
  Database Consistency: Check for any inconsistencies in the user master data. You can run transaction SU10 to perform mass changes or checks on user data.
  Review Configuration: If the issue persists, review the configuration settings related to user management in your SAP system. This may involve checking the relevant customizing settings in transaction SPRO.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  User Master Record: The user master record contains all the information related to a user, including their full name, roles, and authorizations.
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SPRO: Customizing Implementation Guide
  SM21: System Log
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.