Message type: E = Error
Message class: /CEERE/DM -
Message number: 309
Message text: HTTP client-response-get_data error: &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CEERE/DM309 HTTP client-response-get_data error: &
typically indicates an issue with the HTTP client in the SAP system when trying to retrieve data from a web service or an external HTTP resource. This error can arise due to various reasons, including network issues, incorrect configurations, or problems with the external service itself.Possible Causes:
- Network Issues: There may be connectivity problems between the SAP system and the external service.
- Incorrect URL: The URL being accessed may be incorrect or malformed.
- Authentication Issues: If the external service requires authentication, the credentials may be incorrect or missing.
- Timeouts: The request may be timing out due to slow response times from the external service.
- Service Unavailability: The external service may be down or experiencing issues.
- Proxy Configuration: If a proxy is required to access the external service, it may not be configured correctly in the SAP system.
- SSL/TLS Issues: If the connection is secured (HTTPS), there may be issues with SSL certificates or TLS settings.
Solutions:
- Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like
ping
ortelnet
to test connectivity.- Verify URL: Double-check the URL being used in the HTTP request to ensure it is correct.
- Review Authentication: If the service requires authentication, verify that the correct credentials are being used and that they are properly configured in the SAP system.
- Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the HTTP client in the SAP system.
- Check Service Status: Verify that the external service is up and running. You can do this by accessing the service directly through a web browser or using tools like Postman.
- Proxy Configuration: If a proxy is needed, ensure that it is correctly configured in the SAP system. This can usually be done in the transaction
SMICM
(ICM Monitor).- SSL/TLS Configuration: If using HTTPS, check the SSL certificates and ensure that the SAP system trusts the certificate authority (CA) that issued the service's certificate.
Related Information:
SMICM
(ICM Monitor) to monitor HTTP connections and SICF
(HTTP Service Hierarchy) to check the configuration of HTTP services.SLG1
) for more detailed error messages that may provide additional context for the issue.If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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