Message type: E = Error
Message class: /CEERE/DM -
Message number: 242
Message text: Tax calculation for tax office & locked - result not saved
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/CEERE/DM242 Tax calculation for tax office & locked - result not saved
typically indicates that there is an issue with the tax calculation process in the SAP system, specifically related to a tax office that is locked. This can occur in various scenarios, such as during the processing of tax returns or when trying to save tax-related data.Cause:
- Locked Tax Office: The tax office in question is locked, which prevents any changes or updates to the tax calculation results.
- Configuration Issues: There may be configuration settings in the tax office or tax calculation settings that are not correctly set up.
- User Authorizations: The user may not have the necessary authorizations to perform actions related to the tax office.
- System Errors: There could be underlying system errors or inconsistencies in the database that are causing the lock.
Solution:
Unlock the Tax Office:
- Check the status of the tax office in the system. If it is locked, you may need to unlock it. This typically requires administrative access.
- Use transaction codes like
OBYZ
orOBY6
to manage tax office settings.Review Configuration:
- Ensure that the tax office is correctly configured in the system. Check the settings related to tax calculation and ensure they are aligned with the business requirements.
- Verify that the tax codes and rates are correctly defined.
Check User Authorizations:
- Ensure that the user attempting to perform the action has the necessary authorizations to access and modify tax-related data.
- Review the user roles and profiles to confirm that they include the required permissions.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
System Logs:
- Review system logs (transaction codes like
SLG1
) for any additional error messages or warnings that could provide more context about the issue.Contact SAP Support:
- If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
Related Information:
OBYZ
(for tax office settings) and OBY6
(for tax calculation settings).By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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